Customer Relationship Manager


Job Location : Bangalore

Experience : 2 Yr

CTC Budget : 200000 to 300000

Posted At : 15-Oct-2025


Key Responsibilities

· Manage daily operations of the assigned coworking space independently

· Ensure cleanliness, hygiene, and upkeep of all areas — including coordination with housekeeping and maintenance teams

· Serve as the face of the brand at reception, welcoming members and visitors professionally

· Handle customer queries, complaints, and support tickets promptly and effectively

· Drive sales and occupancy by giving tours to prospects and assisting with onboarding

· Perform cold calling and lead follow-ups to generate new sales opportunities

· Manage end-to-end sales lifecycle — from inquiry, tour, follow-up, and negotiation to deal closure

· Join daily morning and evening meetings with the Sales Head/Management team for reporting and planning

· Oversee invoice generation and payment follow-ups for all members in the assigned space

· Act as a point of contact for vendors, staff, and external service providers

· Execute daily tasks and special requests from management to ensure smooth functioning

· Maintain inventory of office supplies and basic equipment

· Always Ensure a professional appearance (formal attire, suit as needed) 

· Be solely responsible for the complete operations and sales ownership of the coworking space

 

Required Skills-

 

· Minimum 1–3 years of experience in operations, front office, sales, or facility management (coworking experience preferred)

· Strong communication and interpersonal skills

· Sales-oriented mindset with the ability to close deals independently

· Comfortable making cold calls and following structured sales processes

· Ability to multitask and manage stakeholders (members, staff, vendors) effectively

· Comfortable using tools like Excel, WhatsApp, CRM dashboards, and invoicing systems

· Self-starter with a proactive approach to resolving issues

· Fluent in English and Hindi (regional language is a plus)

· Presentable, professional, and well-groomed appearance

· Passion for networking, event planning, and fostering a strong professional community.

· Self-motivated, energetic, and eager to create a positive coworking environment.

· Prior experience in real estate, coworking, hospitality, or sales is a plus.

 

Apply Now
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Arena ITsoft Consultancy Pvt Ltd


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